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Support Shift AI Team.

Support Shift AI Team.

Customer support, reimagined by experts.

Customer support, reimagined by experts.

Freshdesk AI Consulting & Certifications

Freshdesk AI Consulting & Certifications


Support Shift AI delivers certified Freshdesk AI consulting, advanced setup, and a team of specialists to amplify your customer success.


Support Shift AI delivers certified Freshdesk AI consulting, advanced setup, and a team of specialists to amplify your customer success.

AI Kickstart Package

Freshdesk AI setup by certified support specialists.

Automated workflows, intelligent routing, knowledge bots by our team.

Multi-agent handover and co-pilot configuration included.

Book Kickstart

Optimization & Customization

Advanced Freshdesk optimization, chatbot tuning by our consultants.

Custom automations, workflow acceleration, live team efficiency review.

All work managed by Freshdesk certified AI teams.

Book Customization

Enterprise Transformation

End-to-end Freshdesk AI partnership at scale.

Strategic roadmap, senior certified experts, innovation coaching for your company.

Staff certified at Advanced Freshdesk AI Professional level.

Book Enterprise

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